EasyProtect Claims
- How Would My Beneficiary Claim?In case of a claim, the beneficiary should download and complete the claim form. Then, gather all the relevant documentation required to process the claim. We usually ask for the…
- How Do I Make Sure My Family Receives the Claim Payout?You must nominate at least one beneficiary to receive the benefits payable at the time of your death. A beneficiary may be a natural person, a trust, or an institution. Although…
- How Long Will It Take to Receive Payment After the Claim is Processed?We aim to process valid claims within 14 days of receiving all necessary documents. However, this can be longer if the circumstances surrounding the claim are complex.
- What if My Nominated Beneficiaries Are Under 18 Years Old?You can nominate children as beneficiaries, but legally, we can't pay claims directly to them if they are under 18 years old. We can pay into a trust that you may have set up for…
- How Are EasyProtect Claims Paid Out?Claims are typically paid out directly to the designated beneficiaries. If beneficiaries are minors, the pay out may go to their legal guardian or a trust.
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